Terms and Conditions at SlotMafia Casino
Effective from: 22.07.2024
Version: 2.0
1. General
By registering an account on the SlotMafia Casino website, you agree to these Terms and Conditions. The website is operated by Hollycorn N.V., a company registered in Curaçao under license number OGL/2023/176/0095. Players are responsible for complying with their jurisdiction’s laws regarding online gambling.
2. Changes to Terms and Conditions
SlotMafia Casino reserves the right to update these terms without prior notice. Significant changes will be communicated via email. Players should review this page regularly.
3. Who Can Play
SlotMafia Casino only accepts players:
- From regions where online gambling is legal.
- Aged 18 or above, or meeting the legal gambling age of their jurisdiction.
It is the player’s responsibility to ensure they comply with local laws. Certain bonuses are unavailable to Swedish players. Players from restricted countries cannot deposit or play.
4. Available Currencies
Games may be unavailable in certain jurisdictions due to provider policies. VPN usage to bypass restrictions is prohibited. SlotMafia Casino supports EUR, USD, AUD, NOK, CAD, NZD, JPY, BRL, BTC, ETH, LTC, BCH, DOG, USDT, BNB, ADA, and TRX.
5. Fees and Taxes
Players are solely responsible for taxes on winnings as per their local laws.
6. Game Rules
Players must familiarize themselves with game rules and payout percentages. By playing, players acknowledge their understanding of the game mechanics.
7. Disclaimer of Liabilities
SlotMafia Casino is not responsible for:
- Financial losses incurred by players.
- Hardware/software failures or internet issues.
- Errors in payments or bonuses credited in error.
Players must report errors immediately and may be required to return funds received mistakenly.
8. Use of Player Accounts
Each player is limited to one account. Multiple accounts may lead to account suspension and forfeiture of winnings. Accounts are for personal use only, and sharing with third parties is prohibited. SlotMafia reserves the right to verify accounts via phone or email as part of KYC procedures.
9. Anti-Fraud Policy
Fraudulent activities, including collusion or use of stolen cards, may result in account termination. SlotMafia employs strict anti-fraud measures and reserves the right to confiscate funds associated with fraudulent activity.
10. Depositing
Deposits must be made from accounts registered in the player’s name. The minimum deposit is €20 or its equivalent. Cryptocurrency deposits are not subject to limits but cannot be used for responsible gambling tools.
11. Withdrawal Policy
Withdrawals start at €20 or equivalent and may require account verification. Limits apply to withdrawals and are processed within three banking days, subject to KYC checks. Progressive jackpots are paid in full.
12. Refund Policy
Refund requests must be submitted within 24 hours of the transaction. Refunds are processed within 5–7 banking days, subject to deductions for bonuses or winnings.
13. Dormant Accounts
Accounts inactive for 12 months will incur a €10 monthly fee until the balance reaches zero or the account is reactivated.
14. Expiry Period
Claims arising from these Terms must be filed within one year.
15. Complaints
Complaints are handled by the support team. Only account holders may raise complaints. Disputes are resolved using server logs as the final authority.
16. Arbitration
Disputes will be resolved via arbitration in Cyprus under the Cyprus Civil Procedure Rules.
For full details, visit the SlotMafia Casino website or contact [email protected].