Privacy Policy at SlotMafia Casino
Last Updated: 22.07.2024
1. Key Definitions
- Personal Data: Information that identifies or could identify a natural person, such as a name, ID number, or online identifier.
- Processing: Any operation performed on personal data, including collection, storage, and erasure.
- Profiling: Automated processing of personal data to analyze or predict behavior or preferences.
- Controller: The entity determining the purpose and means of processing personal data.
- Processor: A party processing personal data on behalf of the controller.
- Recipient: Any entity receiving personal data, whether a third party or not.
- Consent: The data subject’s explicit agreement to data processing.
- Personal Data Breach: A security breach leading to unauthorized access, alteration, or loss of personal data.
2. General Information
This Privacy Policy, alongside the General Terms & Conditions and Cookie Policy, outlines how SlotMafia Casino collects, uses, and protects your data. By registering a Player Account, you consent to the terms outlined herein.
SlotMafia Casino values your privacy and complies with Regulation (EU) 2016/679 (GDPR). Regular updates to this policy ensure it reflects the latest practices.
3. About Us
The website is operated by Hollycorn N.V., a company licensed and regulated in Curaçao (license no. OGL/2023/176/0095). As the data controller, Hollycorn N.V. is responsible for processing personal data in compliance with gambling regulations.
For privacy-related inquiries, you may contact our Data Protection Officer (DPO) at [email protected]
4. How to Contact Us
You can reach out to us to:
- Verify the accuracy of your data.
- Request changes to your personal information.
- Prohibit the use of your data for marketing purposes.
- Receive a copy of the personal data we store about you.
Contact Methods:
- Email: [email protected]
- Live Chat: Available on the SlotMafia website.
- DPO Email: [email protected]
5. Information We Collect
- Provided by You: Name, contact details, financial information, proof of identification, and gaming history.
- Technical Data: IP address, browser details, login data, and cookies.
- Gameplay Data: Games played, interaction times, and page visits.
- Analytics: Behavioral data for research and troubleshooting.
- From Third Parties: Verification tools, anti-money laundering checks, and shared databases of problem gamblers.
6. Categories of Data Stored
- Identity Data: Name, date of birth, gender, and identification details.
- Contact Data: Address, email, and phone numbers.
- Financial Data: Payment details and proof of funds for KYC purposes.
- Usage Data: Login history, gaming activity, and bonuses claimed.
- Marketing Data: Preferences for receiving promotional content.
- Special Categories: Data related to responsible gambling and anti-money laundering.
7. How We Use Your Information
- To provide gaming services and manage accounts.
- To comply with legal obligations such as anti-money laundering regulations.
- To detect and prevent fraudulent activities.
- To deliver targeted marketing and promotional content (with your consent).
- To improve our website’s functionality and security.
8. Legal Basis for Processing
We process personal data under these legal bases:
- Consent: When you agree to receive promotional materials.
- Contractual Necessity: To fulfill gaming services.
- Legal Obligation: Compliance with regulations like anti-money laundering laws.
- Legitimate Interest: Fraud prevention and customer profiling.
9. Your Privacy Rights
You have the right to:
- Access your personal data.
- Request corrections or deletions.
- Restrict processing or object to the use of your data.
- Withdraw consent for marketing communications.
10. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
11. Security Measures
SlotMafia Casino implements advanced security protocols to safeguard your data, including encryption, access controls, and regular audits.
12. Updates to This Policy
This Privacy Policy may be updated periodically. Significant changes will be communicated, but we recommend reviewing this document regularly.